It is crucial for the app to run properly that the GPS function of your phone is turned on and that the app has access to the GPS. You can turn on GPS via the phone settings.
With an iPhone device, please follow these steps:
1. Settings
2. Privacy
3. Set location services to ON
4. In the app settings, set Location to Always.
Keep in mind that these settings and their precise location may vary from device to device!
In case you need further assistance, you can also contact us here: https://livemobility.com/contact/