Check the following settings if you face any issues with trip recordings or distances not accurately recorded:
Go to Phone settings > Battery > Battery optimization > switch to ' All apps list' (Top menu) > choose our app > "Don't optimize".
Go to Phone settings > Battery > Adjustable battery > Turn OFF.
Go to Phone Settings > Battery > PowerMaster > Auto Start Manager > turn Auto Start ON for our app.
Go to Phone Settings > Battery > PowerMaster > Battery Saving Options > turn OFF the following options (if any):
- " Detect battery-draining apps"
- " Auto deny apps from auto-starting"
- " Clean up in suspend"
- " Hibernate apps "
Unfortunately, we cannot guarantee these directions will perfectly solve the issues as we are not in control of the phone and the exact other apps used on your phone.
In case you need further assistance, you can also contact us here: https://livemobility.com/contact/